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Cookie Policy

Last Updated: December 2024

1. Introduction

This Cookie Policy explains how Neko AI Reflexologist ("we," "our," or "us") uses cookies and similar technologies when you use our application and services. This policy complies with applicable laws including the EU ePrivacy Directive, GDPR, and similar regulations worldwide.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit websites or use applications. They are widely used to make applications work efficiently and to provide information to application owners.

2.1 Types of Cookies by Duration

  • Session Cookies: Temporary cookies that are deleted when you close your browser
  • Persistent Cookies: Remain on your device for a set period or until you delete them

2.2 Types of Cookies by Purpose

  • Strictly Necessary Cookies: Essential for the application to function
  • Performance Cookies: Help us understand how you use our application
  • Functional Cookies: Remember your preferences and settings
  • Targeting Cookies: Used to deliver relevant content (if applicable)

3. How We Use Cookies

3.1 Strictly Necessary Cookies

These cookies are essential for our application to function properly and cannot be disabled:

  • Authentication: To identify logged-in users and maintain sessions
  • Security: To prevent unauthorized access and protect against attacks
  • Application Functionality: To enable core features like form submissions
  • Load Balancing: To distribute server load effectively

3.2 Performance and Analytics Cookies

These cookies help us understand how users interact with our application:

  • Usage Analytics: To understand which features are most popular
  • Error Tracking: To identify and fix technical issues
  • Performance Monitoring: To optimize application speed and functionality

3.3 Functional Cookies

These cookies enhance your experience by remembering your preferences:

  • User Preferences: Language settings, display preferences
  • Feature Settings: Customizations you've made to the interface
  • Accessibility: Settings for users with disabilities

4. Third-Party Cookies

We may use third-party services that place cookies on your device:

4.1 AI Processing Services

Our AI image processing may involve third-party services that use cookies for:

  • Maintaining processing sessions
  • Load balancing and performance optimization
  • Security and fraud prevention

4.2 Analytics Services

We may use analytics services such as Google Analytics to understand application usage:

  • User behavior analysis
  • Application performance metrics
  • Demographic insights (anonymized)

4.3 Cloud Services

Our hosting and infrastructure providers may use cookies for:

  • Content delivery optimization
  • Security monitoring
  • Technical performance

5. Legal Basis for Cookie Use

5.1 EU/UK Users (GDPR Compliance)

We use cookies based on the following legal grounds:

  • Consent: For non-essential cookies, we obtain your explicit consent
  • Legitimate Interest: For analytics and performance cookies where we have a legitimate business interest
  • Contractual Necessity: For cookies essential to provide our service

5.2 California Users (CCPA Compliance)

Under CCPA, cookies may be considered "personal information." We provide:

  • Clear notice of cookie use
  • Right to opt-out of certain tracking
  • Non-discrimination for exercising rights

6. Managing Your Cookie Preferences

6.1 Browser Controls

You can control cookies through your browser settings:

  • Block All Cookies: Prevent all cookies from being set
  • Block Third-Party Cookies: Allow only first-party cookies
  • Delete Cookies: Remove existing cookies from your device
  • Notification Settings: Get notified when cookies are set

6.2 Application-Level Controls

Where available, you can manage cookie preferences through our application settings:

  • Essential cookies (cannot be disabled)
  • Performance and analytics cookies
  • Functional cookies

6.3 Third-Party Opt-Outs

For third-party cookies, you can opt out directly:

7. Impact of Blocking Cookies

Blocking certain cookies may affect your experience:

  • Essential Cookies: Application may not function properly
  • Performance Cookies: We cannot optimize your experience
  • Functional Cookies: Your preferences will not be saved

8. Mobile Applications

Our mobile applications may use similar technologies to cookies:

  • Local Storage: To store application data locally
  • Device Identifiers: For analytics and functionality
  • App-Specific Settings: Managed through device settings

9. Updates to Cookie Usage

We may update our cookie usage from time to time. We will notify you of significant changes through:

  • Updates to this Cookie Policy
  • In-application notifications
  • Email notifications for material changes

10. Data Retention for Cookies

Cookie data is retained for different periods:

  • Session Cookies: Deleted when you close your browser
  • Authentication Cookies: Typically 30 days or until logout
  • Preference Cookies: Up to 1 year
  • Analytics Cookies: Typically 2 years (may be shorter)

11. Contact Us About Cookies

If you have questions about our use of cookies or wish to exercise your rights:

  • Contact us through our application support features
  • Email our privacy team through designated channels
  • For EU users: Contact our Data Protection Officer

12. Additional Resources

For more information about cookies and online privacy: